“ I played on this online casino platform and secured a significant amount of cash. However, eventually, my mom fell gravely ill, and I required to take out some funds from my wallet. Unfortunately, I encountered difficulties and couldn't complete the withdrawal. Tragically, my mom died due to this gambling platform. I earnestly request your assistance in addressing this issue with the site. Please aid me in seeking justice, to ensure others do not experience the hardship I'm facing today, and stop them from experiencing similar misfortune. ?? ”